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At Metropulses, managed by Enigmashops, your privacy is our top priority. We strongly believe your personal details deserve complete safeguarding, and we treat them with care, honesty, and responsibility. Any information you provide is used solely to deliver a secure and trustworthy shopping environment.   

Throughout this policy, “we,” “our,” and “us” mean Enigmashops, while “you,” “your,” “user,” or “users” refer to individuals who access or purchase from Metropulses. This policy explains how we handle your personal data. By continuing to browse or shop, you accept our practices. If you disagree with any section, we recommend avoiding use of our platform  

Information We Collect  

To provide a better and more tailored experience, we may gather the following details:  

Personal Details:  

  • Identity data such as name, email address, and phone number   
     
  • Billing and delivery addresses   
     
  • Payment details required to process your orders  

Browsing & Interaction Data:  

  • Your shopping behavior, past purchases, and preference   
     
  • Movements across product pages and site features  

Device & Technical Information:  

  • IP address, browser type, and device information   
     
  • Location details when permission is granted   
     
  • Usage statistics for smoother navigation and stronger security  

Cookies & Tools:  

  • Elements that personalize your shopping session   
     
  • Features designed to show you relevant products efficiently  

How We Use Your Information  

Your data is collected and applied for these reasons:  

  • Order Processing & Support: To finalize purchases and resolve queries quickly   
     
  • Personalized Experience: To recommend products and simplify browsing   
     
  • Updates & Promotions: To send updates or offers (only with your consent)   
     
  • Security & Fraud Prevention: To detect and prevent suspicious activities   
     
  • Legal Requirements: To comply with laws and regulatory obligations  

Sharing Your Information  

We never sell your information. However, it may be shared with:  

  • Reliable third-party providers like couriers and payment partners   
     
  • Law enforcement or authorities when legally required or for fraud control   
     
  • Business affiliates strictly for service purposes under confidentiality terms  

Cookies and Tracking Technologies  

We use cookies, web beacons, and related tracking tools to enhance functionality, assess traffic, and provide tailored content. You can adjust cookie preferences directly in your browser settings.  

Data Storage and Security  

We adopt industry-recognized safeguards to prevent unauthorized access, misuse, or data loss. These include SSL protection, secure hosting, and restricted internal access. Still, no system can guarantee absolute security.  

Data Retention Period  

We keep your information for 8 to 12 months after your last interaction, unless longer storage is legally necessary for compliance, taxation, or other obligations.  

Your Rights and Choices  

You maintain control over your information. You may:  

  • Access or correct your personal data   
     
  • Request deletion (within legal boundaries)   
     
  • Opt out of promotional messages   
     
  • Disable cookies through your browser options  

Children’s Privacy  

Our services are designed for individuals aged 18 and above. We do not knowingly gather data from minors. If any data from users under 18 is identified, it will be erased immediately.  

Third-Party Links  

Our site may link with external payment gateways or financial service providers for transaction purposes. We are not liable for their privacy policies or practices. Please review their terms before engaging with them.  

Changes to This Privacy Policy  

We may update this Privacy Policy at times, and revisions will be posted here. Continued use of our services after updates means you agree to the revised terms.  

If you have questions or concerns about our handling of your information, you can reach us at enigmashops2@gmail.com.  

Consent  

By using our site and services, you acknowledge and agree to the collection, processing, and sharing of your data as outlined in this Privacy Policy  

Contact Us  

For queries, concerns, or requests related to this Privacy Policy or your personal information, contact us at: enigmashops2@gmail.com